Choosing a university is an important step toward becoming an independent, responsible, and capable individual.
These guidelines show how you can support your student while they build independence and integrity.
Progress and attendance
Dormitory life
Tuition and payments
Official channels
Activities and welfare
You play an important role in your student's success.
When concerns arise, work with the university rather than resolving university-related matters on your own.
Students are generally expected to contact the relevant office about their academic, administrative, or personal matters, with family support when appropriate. This builds communication skills, accountability, and independence.
JIU respects student privacy and handles student information under applicable university policies and regulations.
Academic, personal, financial, or disciplinary information is shared with parents or guardians only when university policy and applicable requirements allow it.
Use JIU's official channels. Announcements, academic, financial, and schedule information are shared through them. Pick the office that matches your concern.
| Concern | Office |
|---|---|
| Admission and enrollment | Admission & Marketing Office |
| Tuition and payments | Finance Office |
| Academic performance | Academic Office / Study Program |
| Class schedule | Academic Office / Study Program |
| Dormitory matters | Dormitory Office |
| Student activities | Student Affairs |
| General student welfare | Student Affairs |
| Emergency situation Urgent | Student Affairs |
Talk with your student regularly about academic progress, daily activities, and general well-being.
Students are expected to gradually take charge of their own academic and administrative communication with the university. This balance builds independence, responsibility, and confidence.
Accurate contact and emergency information lets JIU reach you quickly when something important comes up.
Please update your information with the university whenever it changes.
Quick answers for families.
Registration for the early bird scholarship program closes on December 31, 2026.
Families can contact JIU's official Admission & Marketing Office to ask about campus visits, available schedules, and visitor arrangements.
